WhatsApp

WhatsApp

WhatsApp

UX Exploration

UX Exploration

Rethinking Read Visibility

Rethinking Read Visibility

1 Weeks

Product Designer

UX Strategy

UI

Interaction Design

Overview.

Overview.

Overview.

WhatsApp currently offers a single global read receipt setting, requiring users to share the same level of read visibility with everyone. This UX exploration introduces Read Visibility, a privacy preference that lets users decide who can see their read activity while following WhatsApp’s existing privacy patterns.

WhatsApp currently offers a single global read receipt setting, requiring users to share the same level of read visibility with everyone.

This UX exploration introduces Read Visibility, a privacy preference that lets users decide who can see their read activity while following WhatsApp’s existing privacy patterns.

WhatsApp currently offers a single global read receipt setting, requiring users to share the same level of read visibility with everyone.


This UX exploration introduces Read Visibility, a privacy preference that lets users decide who can see their read activity while following WhatsApp’s existing privacy patterns.

Pinpointed Issues.

Pinpointed Issues.

Pinpointed Issues.

A single read receipt setting doesn’t reflect how relationships differ.


Users may be comfortable sharing their read activity with family and close friends but prefer more privacy with colleagues, clients, or other contacts. Today’s global setting forces one choice across every conversation.

A single read receipt setting doesn’t reflect how relationships differ.


Users may be comfortable sharing their read activity with family and close friends but prefer more privacy with colleagues, clients,

or other contacts. Today’s global setting forces one choice across every conversation.

A single read receipt setting doesn’t reflect how relationships differ.


Users may be comfortable sharing their read activity with family and close friends but prefer more privacy with colleagues, clients,

or other contacts. Today’s global setting forces one choice across every conversation.

Key Insight.

Key Insight.

Key Insight.

Read visibility is a privacy preference, not a communication preference.


People don’t always want the same level of visibility with everyone. Like Profile Photo, Last Seen, Online, and Status, read visibility should adapt to different relationships.

Read visibility is a privacy preference, not a communication preference.


People don’t always want the same level of visibility with everyone. Like Profile Photo, Last Seen, Online, and Status, read visibility should adapt to different relationships.

Read visibility is a privacy preference, not a communication preference.


People don’t always want the same level of visibility with everyone. Like Profile Photo, Last Seen, Online, and Status, read visibility should adapt to different relationships.

Patching Things Up.

Patching Things Up.

Patching Things Up.

Read Visibility


A privacy setting that gives users control over who can see when they’ve read messages.

Read Visibility


A privacy setting that gives users control over who can see when they’ve read messages.

Everyone —

Anyone can see your read status.

Everyone —

Anyone can see your read status.

My Contacts —

Only saved contacts can see your read status.

My Contacts —

Only saved contacts can see your read status.

My Contacts Except… —

Hide your read status only with selected contacts.

My Contacts Except… —

Hide your read status only with selected contacts.

Only Share With… —

Share your read status only with selected contacts.

Only Share With… —

Share your read status only with selected contacts.

Nobody —

No one can see your read status.

Nobody —

No one can see your read status.

Read Visibility Status interaction

Scope.

Scope.

Scope.

Key Takeaways.

Key Takeaways.

Key Takeaways.

Reflection.

Reflection.

Reflection.